Texas Alcoholic Beverage Commission (TABC) Practice Exam

What should a server do if they suspect a customer is becoming too intoxicated?

1. Ignore the signs

2. Offer them more drinks

3. Stop serving them alcohol

4. Ask them to leave

The correct answer is: Stop serving them alcohol

When a server suspects that a customer is becoming too intoxicated, the appropriate action is to stop serving them alcohol. This responsibility is crucial not only for the safety and well-being of the customer but also for the establishment's compliance with liquor laws and regulations. Continuing to serve alcohol to someone who is showing signs of intoxication can lead to dangerous situations, including potential accidents, altercations, or health emergencies. Furthermore, alcohol service laws in Texas mandate that servers not contribute to over-consumption. Stopping service when intoxication is suspected is aligned with the goal of promoting responsible alcohol consumption and ensuring a safe environment for all patrons. While the other choices might seem like viable options in a different context, they contradict the legal obligations and duty of care a server has. Ignoring signs of intoxication places the customer at risk and can have serious repercussions for both the establishment and the server. Offering more drinks directly contributes to increased intoxication, which is against responsible serving practices. Asking a customer to leave may be necessary in some circumstances, but it should be a follow-up action after stopping service, allowing for a safer strategy in managing the situation.